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INCREASE YOUR PRODUCTIVITY

"FrontDesk is a multi-purpose, custom-built digital customer service representative — done right."

THE PROBLEM

❌ Response Time

     Only 25% of companies respond within the critical first 5 minutes.

❌ Follow-up Frequency

     44% to 48% of reps give up after just one attempt.

❌ Lead Quality

     Only 25% of leads are high enough quality to advance directly to sales.

❌ Methodology

     75% of sales reps do not consistently follow established sales methodologies.

OUR APPROACH

✔  Research-Backed Conversation Design

Every interaction flow is designed using proven sales and customer-qualification frameworks. Conversations are structured to ask the right questions, in the right order, to extract actionable information efficiently.

✔  Systematic Lead Capture & Qualification

Every enquiry is captured, categorised, and organised automatically. No missed messages, no incomplete data, and no lead leakage.

✔ Consistent Effort, 24/7

Systems do not get tired, distracted, or emotional. The same level of precision and responsiveness is applied to every interaction, at any time.

✔ Intelligence Powered by LLMs

Large language models handle natural language understanding and dynamic responses while operating within controlled, outcome-driven frameworks.

✔ Predictable Outcomes Through Structured Systems

Reliable results do not come from emotions or guesswork. They come from disciplined system design, intelligent automation, and consistent execution — delivered through a single, integrated platform.

✔ One Integrated System

Lead capture, booking, product enquiries, payments, FAQs, and ongoing optimisation—delivered through a single, cohesive platform designed to scale with your business.

OUR SOLUTIONS

Automatically asks the right questions, organises enquiries, and ensures every lead is properly captured and categorised.

Generates secure payment links for deposits or full payments, helping you close sales faster.

Accepts customer bookings and sends them directly to your business calendar — no manual follow-ups or double work.

Answers common questions automatically, reducing repetitive messages to your team.

Responds instantly to customer questions about your products or services, 24/7.

We provide continuous support to help you implement, optimise, and improve your system over time.

TREAT EVERY LEAD WITH

First-Responder Advantage: 
78% of buyers purchase from the company that responds first.

CHOOSE YOUR NEEDS

$99/month

Suitable for Sole Proprietors and Small Businesses.

✔ 24/7 Digital Customer Representative

✔ Custom Built Lead Funnel

✔ Automated Booking System

$149/month

Suitable for most SME.

✔ Everything in Basic

✔ Product Enquiry

✔ Sales

$199/month

Our most complete solution.

✔ Everything in Plus

✔ Multi Language 

✔ Multi Tenanted

WHAT OUR CLIENTS SAY

"Before this, our team was drowning in repetitive enquiries. Now the software replies instantly, qualifies buyers, and only sends serious leads to our salespeople. Response time is immediate and closing is much faster. Huge improvement for our showroom."

"We used to waste time on unqualified leads. This software now filters, sends property info, and books viewings automatically. I only deal with serious buyers now. Productivity and lead quality have gone up a lot."

"Our counter staffs was overloaded with calls and messages. Since using FrontDesk, appointments, FAQs, and reminders are automated. Patients get instant replies and our staff can focus on patient care. Very smooth and efficient."

FAQS

It is a digital front desk that handles customer enquiries automatically. It captures leads, answers questions, manages bookings, and routes information systematically—so no enquiry is missed or mishandled.

It is designed for SME that receive frequent enquiries and want consistent, reliable customer engagement without relying on manual responses.

Most chatbots reply to messages. This system is designed to execute structured processes—capturing information, qualifying enquiries, and driving clear outcomes using proven methodologies and controlled AI.

No. The system is designed for business owners and staffs. All complexity is handled in the background by our team.

Setup is structured and guided. Most businesses can go live quickly once key information is provided.

Businesses typically see faster response times, improved lead capture, reduced operational friction, and more consistent customer experiences.

About Us

FrontDesk is operated by 28tech.net, a brand of
Viginti Octo Private Limited
(UEN: 202435437M), Singapore.

Contact Us